Terms of service

Effective Date: November 13, 2026
Website: https://www.epicbakezone.world/
Operated By: IFBC AMERICA LLC

Welcome to Epic Bake Zone. These Terms of Service govern your access to and use of our website, online store, product listings, checkout process, and related customer support services.

By browsing the website, placing an order, or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

These terms are intended to explain the general rules that apply to website visitors and customers, including product information, pricing, orders, payment, shipping, returns, and legal responsibilities.

1. Business Information

Epic Bake Zone is operated by:

IFBC AMERICA LLC
661 County Road 13 S
Saint Augustine, FL 32092
United States

Customer Service Contact: Shianela Benavides Maguino
Email: [email protected]

In these Terms, “Epic Bake Zone,” “we,” “us,” and “our” refer to IFBC AMERICA LLC. “You” and “your” refer to any person visiting, accessing, or purchasing through the website.

2. Eligibility and Lawful Use

By using this website, you represent that you are legally able to enter into a binding agreement under applicable law. If you make a purchase on behalf of another person or organization, you represent that you have the authority to do so.

You agree to use the website only for lawful purposes and in a way that does not interfere with the rights of others or the normal operation of our services.

You must not:

  • Use the website to conduct fraudulent, deceptive, or unlawful activity.

  • Attempt to access restricted systems, accounts, or information without authorization.

  • Interfere with website security, functionality, or availability.

  • Upload malicious code, harmful files, or disruptive material.

  • Submit false, misleading, or unauthorized payment information.

  • Misrepresent your identity or authority.

  • Use website content in a way that infringes another person's rights.

  • Attempt to disrupt the shopping or checkout experience for other users.

We may take reasonable steps to restrict access where we believe these terms have been violated or where action is necessary to protect customers, the business, or website security.

3. Products and Product Information

Epic Bake Zone offers stationery and everyday office supplies, including staplers, rulers, and erasers.

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, colors, features, and other specifications accurately.

However, minor variations may occur because of:

  • Differences in monitor, screen, and device settings.

  • Lighting conditions in product photographs.

  • Manufacturing tolerances.

  • Packaging or presentation changes.

  • Reasonable variations in materials, finishes, or production batches.

Product photographs are provided to help customers understand the items offered. They should be considered together with the written product description and specifications.

Customers should review product details carefully before ordering, particularly where dimensions, scale, color, material, or intended use are important to their needs.

4. Intended Use and Product Care

Products sold through Epic Bake Zone are intended for ordinary stationery, school, office, and general household uses consistent with their descriptions.

Staplers: Use a stapler for its intended paper-fastening purpose and follow any instructions supplied with the product. Keep fingers clear of the stapling mechanism and avoid forcing materials that exceed the product's stated capacity. Use appropriate staples for the specific model where applicable.

Rulers: Use rulers for ordinary measuring, drawing, and alignment tasks. Avoid bending, cutting, or exposing them to conditions that may damage their measuring edge or markings. A ruler should not be treated as a certified precision instrument unless the product listing expressly states that it meets a relevant standard.

Erasers: Use erasers for their intended correction purpose and follow any product-specific care guidance. Avoid using them on surfaces or materials for which they are not intended, as results may vary.

Product descriptions are general information and do not constitute professional, educational, engineering, or safety advice.

5. Pricing and Availability

Prices are displayed in the currency indicated during checkout. We make reasonable efforts to keep product prices and availability information accurate.

Prices, promotions, product selections, and stock availability may change without prior notice. Such changes will not retroactively alter an order that has already been accepted, except where correction is necessary to address a genuine pricing or listing error and applicable law permits the correction.

If a product becomes unavailable after an order is placed, we may contact you to explain the situation and arrange an appropriate solution, which may include cancellation and a refund for the affected merchandise.

6. Orders and Order Acceptance

When you submit an order through the website, you are making an offer to purchase the selected products under the conditions displayed during checkout.

An order acknowledgment or confirmation message may indicate that we received your order. It does not necessarily mean that the order has been finally accepted, processed, or shipped.

We may review orders and, where permitted by law, decline or cancel an order for legitimate reasons, including:

  • Suspected fraud or unauthorized payment activity.

  • Incomplete or inaccurate billing or shipping details.

  • Product unavailability.

  • A material pricing or listing error.

  • A technical problem affecting the order.

  • Legal or regulatory restrictions.

If payment has been collected for an order that we cancel, we will arrange an appropriate refund in accordance with applicable law.

7. Payment Terms

Customers must provide accurate and complete payment information during checkout.

Payments may be processed by third-party payment providers. A transaction may be subject to the payment provider's terms, verification procedures, security controls, and privacy practices.

We do not guarantee that every payment method will be available at all times. Transactions may be declined by a payment provider, card issuer, or financial institution.

By submitting an order, you authorize the applicable payment provider to process the amount shown at checkout, including the product price, applicable shipping charge, and any taxes displayed before purchase.

8. Shipping and Delivery

Our current shipping fee structure is:

  • Orders of $10.00 or more: Free shipping.

  • Orders below $10.00: $5.99 shipping fee.

The applicable shipping charge will be displayed during checkout before you complete your purchase.

Shipping arrangements, order processing, delivery information, tracking, and delayed shipment procedures are described in our Shipping Policy, which forms part of the website's published policies.

Any delivery timeframe displayed during checkout or in a separate order communication will be treated according to the wording used. Unless expressly guaranteed, estimates are not guarantees.

We will comply with applicable federal and Florida requirements relating to shipment representations, delays, cancellation options, and refunds.

9. Returns and Refunds

Returns, refunds, and replacement requests are governed by our Return and Refund Policy.

The policy generally allows eligible return requests within 30 calendar days after delivery, subject to product condition, product-specific considerations, and applicable law.

Please review the policy before returning merchandise. Customers should contact us for return instructions before mailing an item.

Nothing in these Terms or the Return and Refund Policy is intended to remove a remedy required for defective, damaged, incorrectly supplied, or materially misrepresented products.

10. Promotions and Discount Codes

We may occasionally offer promotional prices, discount codes, or other special offers.

Each promotion may be subject to specific conditions, such as an expiration date, minimum purchase amount, eligible products, or limits on use.

Unless expressly stated otherwise:

  • A promotional code must be entered correctly during checkout.

  • Discounts cannot generally be applied retroactively to completed orders.

  • Certain offers may not be combined.

  • Promotional offers may be corrected or discontinued where a technical error or misuse has occurred, subject to applicable law.

Any important promotional conditions will be displayed with the relevant offer.

11. Intellectual Property

Website content, including text, logos, graphics, product descriptions, photographs, page designs, illustrations, and other materials, may be owned by or licensed to IFBC AMERICA LLC or the applicable rights holders.

Except where permitted by law or authorized in writing, you may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from protected website content.

Purchasing a product does not transfer ownership of intellectual property associated with the website, brand, product listing, or promotional materials.

12. Third-Party Services and External Links

Our website may use or link to third-party services, including payment processors, shipping providers, hosting platforms, and analytics tools.

Those services may operate independently and may have their own terms, privacy policies, and service limitations. We do not control every aspect of external services and are not responsible for their independent content or practices except to the extent responsibility cannot legally be excluded.

Your use of a third-party service may be subject to additional terms supplied by that provider.

13. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, disclosed, retained, and protected.

Any consent required by applicable privacy law will be obtained separately where necessary. Nothing in these Terms creates consent where the law requires a separate affirmative choice.

14. Website Availability and Technical Issues

We aim to maintain a functional and accessible online store, but uninterrupted access cannot be guaranteed.

Temporary interruptions may occur due to maintenance, software updates, hosting issues, internet outages, security measures, or other technical circumstances.

We may modify, suspend, or discontinue website features where reasonably necessary. This provision does not allow us to avoid obligations relating to orders or payments already accepted.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, general website access and informational content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or compatible with every browser or device.

Product-specific warranties, if any, will be governed by the applicable written warranty terms, product documentation, and non-waivable legal protections.

Nothing in this section excludes an express warranty or consumer protection that cannot legally be disclaimed.

16. Limitation of Liability

To the fullest extent permitted by applicable law, IFBC AMERICA LLC will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from the use of the website or temporary inability to access it, where such exclusion is legally permitted.

This section does not exclude or limit liability for matters that cannot legally be excluded or limited, including applicable statutory consumer rights, fraud, intentional misconduct, or other non-waivable legal obligations.

Any limitation will apply only to the extent permitted by the law governing the particular claim.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, material violation of these Terms, or infringement of another person's rights.

This section does not require you to indemnify us for losses caused by our own conduct where such a requirement would be prohibited by law.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law rules that would require another jurisdiction's law to apply.

Any dispute will be handled by a court or other forum with proper jurisdiction under applicable law. Nothing in this section prevents a consumer from exercising a right to bring a claim in a forum where that right is protected by law.

19. Changes to These Terms

We may update these Terms when our business practices, product offerings, website features, or legal obligations change.

The updated version will be published on this page with a revised Effective Date. Continued use of the website after an update becomes effective constitutes acceptance of the revised terms to the extent permitted by law.

Changes will not retroactively remove rights that have already accrued under applicable law.

20. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect where legally permitted.

21. Entire Agreement

These Terms, together with the policies referenced on our website and any additional terms presented during checkout, govern your use of the website and purchases made through it, subject to applicable law.

22. Contact Information

For questions about these Terms, website use, products, or orders, contact:

IFBC AMERICA LLC
Attn: Shianela Benavides Maguino
661 County Road 13 S
Saint Augustine, FL 32092
United States
Email: [email protected]
Website: https://www.epicbakezone.world/

Thank you for visiting Epic Bake Zone. We appreciate the opportunity to serve your everyday stationery and office supply needs.